Description

Overview:

We are looking for an experienced Server Administrator with strong expertise in Windows Server administration, virtualization technologies, and Exchange server environments. The ideal candidate will manage, monitor, troubleshoot, and maintain server infrastructure to ensure optimal performance and high availability.

Primary Responsibilities:

• Manage Windows Server administration including Active Directory, OS patching, DNS, DHCP, software installation, upgrades, backup, restoration, and performance tuning.
• Administer virtual environments such as Citrix, VMware, and Hyper-V.
• Monitor, configure, troubleshoot, backup, and recover Exchange servers (Office 365/2013/2016/2019) and Active Directory Domain Controllers.
• Handle mailbox and public folder databases including creation, deletion, permissions, and replication management.
• Manage and troubleshoot email gateway issues and anti-spam solutions (e.g., Sophos, Barracuda).
• Resolve OWA and ActiveSync related issues.
• Use PowerShell scripting for Exchange, Server, and Office 365 management.
• Maintain virtualization environments like VMware Server/ESX and Microsoft Hyper-V.
• Implement backup and restore strategies for Exchange configurations and databases.
• Work on DAG/failover clustering for Exchange server high availability and recover Exchange servers from failures.
• Analyze logs and events (IIS, cluster, system logs) and perform root cause analysis.
• Troubleshoot complex mail routing issues, end-user connectivity, and design/deploy Exchange server high availability.
• Configure and troubleshoot AutoDiscover, Offline Address Book, Out of Office, Scheduling, Exchange ActiveSync, Outlook Web Access, Outlook connectivity, and RPC over HTTP.
• Ensure services comply with contract scope and provide 24/7 support including shifts, weekends, and off-hours.

Soft Skills:

• Strong problem-solving and troubleshooting skills.
• Good interpersonal and communication skills.
• Flexibility to work in shifts to maintain server and email infrastructure availability.

Key Skills:

Windows Server Administration, Active Directory, DNS, DHCP, OS Patching, Software Installation, Backup & Restore, Performance Tuning, Virtualization (Citrix, VMware, Hyper-V), Exchange Server (O365/2013/2016/2019), Mailbox Management, Public Folder Management, Email Gateway Troubleshooting, Anti-Spam Solutions, OWA, ActiveSync, PowerShell Scripting, DAG, Failover Clustering, Mail Routing, Log Analysis, Root Cause Analysis, High Availability Deployment, 24/7 Support

Requirements:

• Minimum 4+ years of relevant experience in Windows Server and Exchange server administration
• Certifications such as MCSE, MCSA, Microsoft 365 Enterprise Administrator, VCP, Azure 104 Server Administrator are must
• Experience managing Active Directory and virtual environments including Citrix, VMware, and Hyper-V
• Strong knowledge of Exchange server infrastructure and troubleshooting
• Proficiency in PowerShell scripting for Exchange and server management
• Ability to work in 24/7 operational environments with shift flexibility
• Strong analytical, communication, and interpersonal skills